Visit update

Hi, it’s Kenny.

Visits are on pause for now. I’ll post an update when I’m back. Thanks for stopping by!

Free, friendly tech help in New York City

Hi, I’m Kenny.
What can we figure out together?

If you have a security camera, video doorbell, Wi-Fi connection, or another device around the home that needs setting up or figuring out, feel free to ask. I’ve worked with technology for many years, and when we can find a time that works, I’m happy to come by and take a look with you.

It doesn’t have to be an installation or a technical problem, either. If you’re stuck on a computer, an online form, or something on your phone, small questions are welcome, too.

I offer my time freely because I enjoy helping. Sundays are usually when I have some time, so tell me what’s going on and we’ll see what works for both of us.

A little about me

Small Questions Are Always Welcome

Sometimes the hardest part is simply not having someone nearby to ask.

Maybe a security camera needs to be connected, a video doorbell isn’t working as expected, or the Wi-Fi doesn’t reach part of your home. Or perhaps you need help filling out an online form, attaching a document to an email, or figuring out something confusing on your phone or computer. You may wonder, “Is this too small to ask about?”

It isn’t.

You don’t need to be good with technology or feel embarrassed about asking. Sometimes it just helps to have someone sit with you and work through it.

Just tell me what you’re trying to do. You don’t have to know the technical words.

A Little About Me

Portrait of Kenny Lee
That’s me—Kenny.

Originally from Korea, I’ve built my life and career in New York and New Jersey. This area is home to me, and helping people in the communities around me feels personal.

Over the years, I’ve run technology businesses—first NeoCymax in New York and later Kenny's company in New Jersey. I’ve helped people and small businesses with computers, Wi-Fi, security cameras, video doorbells, and other everyday technology needs. That experience taught me how to solve practical problems, including the small ones that can be surprisingly frustrating. I’m pretty handy, too. I have hands-on experience with electrical work and managing electrical projects, and I’m also good at small home repairs.

Over time, I’ve learned something simple about myself: when I can make someone’s day a little easier, it makes mine better, too.

Call it joy, purpose, or maybe even a little dopamine—but I’ve never forgotten the feeling of seeing someone’s relief when a frustrating problem is finally solved. Those moments genuinely make me happy, and I’d like more of them in my life. So when I have the time and energy, this is something I choose to do—for others, and for myself, too.

If there’s something I can safely help with, I’ll be glad to take a look. If it’s outside my experience, I’ll be honest and try to point you in the right direction.

A few traces from my working years

I previously ran NeoCymax (New York) and Multizer LLC (New Jersey, a licensed telecommunications contractor). These independent directory listings are from that past work — feel free to check them:

A little help from good people

A Thank-You to Star Delta Electric

I know the team at Star Delta Electric through my project work. When I told them what I wanted to do here, they kindly offered to volunteer their time and electrical expertise, too.

I’m really grateful they offered to lend a hand. It means I have people I can turn to when a neighbor needs help with an electrical problem.

Electrical Questions Are Welcome, Too

If you have an electrical problem—a light, outlet, switch, doorbell, or something else you’re not sure about—please feel free to ask.

Tell me what’s happening, even if you’re not sure what’s wrong. If it needs an electrician, I can help connect you with Star Delta and work out with them what help is possible and when.

If a permit, material cost, or work beyond the volunteer scope is required, we’ll explain everything clearly before anything moves forward.

Visit Star Delta Electric

Before a Visit

It’s natural to want to know a little about someone before inviting them in. We’ll talk first so you and your family can feel comfortable.

  • We’ll confirm the request, location, and appointment details before I visit.
  • I’m happy to show a photo ID when I arrive.
  • I will never ask for your banking information or ask you to tell me a private password.
  • A family member, friend, or caregiver is always welcome to be present.

Tell Me What’s Going On

You can call and leave me a voicemail, or send an email—whichever feels easier. Just tell me:

  1. Your name and what you would like help with
  2. Your general location or neighborhood
  3. The best phone number or email for reaching you

Call Kenny and Leave a Message

917-818-0994

Prefer email? Write to Kenny

kennysam11354@gmail.com

I work during the week, so I usually can’t answer the phone. If I don’t pick up, please leave your name, phone number, and a little about what you need help with. I’ll check your message and get back to you when I can. There’s no need to explain everything perfectly.

A family member, friend, or neighbor is welcome to contact me on your behalf. You can also get in touch for someone who could use a hand—with their permission.

Where and When I Can Help

I can visit Manhattan, Queens, and Brooklyn, usually on Sundays. If Sunday doesn’t work for you, reach out anyway. I may be able to find another time. Let me know your neighborhood so we can work out whether and when I can visit.

This fits around my work and everyday life, so I won’t always be available. Feel free to ask, and we’ll see if we can find a time that works for both of us.

Stories from My Sunday Visits

Visits are paused for now, so there’s nothing to share yet. Once I’m able to resume, I’ll start filling this space with stories from our Sunday visits.

Want to join me on a Sunday?

If you’re a kind, patient person who would like to share some time or a useful skill with a neighbor, feel free to get in touch using the contact information above.